Guest Service Representative
3 weeks ago
We are seeking a highly skilled Guest Service Representative to join our team at Courtyard Fayetteville. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Responsibilities:
- Process guest check-ins and check-outs, verifying reservations and requesting payment
- Operate the telephone switchboard and respond to guest requests
- Run daily reports and identify special requests
- Count and secure bank, complete end-of-day activities, and post charges to accounts
- Print and fold folios and ensure they are placed under each guest room door
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and credit transactions
- Ability to stand for long periods and move around the hotel
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
Apply now at Marriott International Careers
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