Dual Rate Supervisor

3 weeks ago


Hammond, Louisiana, United States Horseshoe Casino Hammond Full time

Explore a rewarding career opportunity at Horseshoe Casino Hammond as a Dual Rate Supervisor

We are seeking an experienced professional to join our team and lead the way in delivering exceptional table games experiences.

About the Role

As a Dual Rate Supervisor, you will be responsible for overseeing the daily operations of our table games department, ensuring seamless gameplay and providing outstanding customer service.

Key Responsibilities:

  • Supervise and train table games dealers to ensure excellent performance and high-quality gaming experiences
  • Monitor game integrity and make decisions to maintain a fair and secure environment
  • Collaborate with floor supervisors to achieve operational goals and objectives
  • Develop and implement strategies to improve dealer efficiency and reduce errors
  • Foster a positive and inclusive work culture that promotes employee engagement and retention

Requirements:

  • Minimum 1-2 years of supervisory experience in a casino environment
  • Strong knowledge of table games rules and regulations
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred

Compensation and Benefits:

  • $32.00 per hour (based on game knowledge) + tips (approximately $17-$20 per hour)
  • Paid orientation and on-job training provided
  • Paid time off, 401K match, and life insurance
  • Great benefits including medical, dental, and vision
  • Enjoy discounts on shopping, travel, and more through our rewards program

Why Join Our Team?

Horseshoe Casino Hammond is a leading entertainment destination in Chicagoland, offering a unique blend of gaming excitement, dining options, and live entertainment.

As a member of our team, you'll have access to exclusive perks and benefits, including upscale and casual dining, live shows, and dynamic lounges and bars.

We're committed to fostering a diverse and inclusive work environment that values teamwork, innovation, and excellence.



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