F&B Server

2 weeks ago

Hammond, United States Caesars Entertainment Full time
Job Description

Rate of Pay: 6.25/hr.

Status: On-Call

TEAM MEMBER PERKS & BENEFITS:
  • Great benefits including medical, dental, and vision
  • Enjoy discounts on shopping, travel, and more through our rewards program
  • On-site employee dining options
  • Paid orientation and on-job training provided
  • Paid time off, 401K match, and life insurance
  • And More
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Comply with all policies and procedures of company and department.
  • Maintain the highest standard of professionalism when interacting with guests and co-workers.
  • Have complete product knowledge, be able to describe all menu items, have basic wine knowledge, be able to suggest and present wine tableside, have basic liquor knowledge and able to garnish all beverages.
  • Take and deliver food and beverage orders. Follow and maintain all service standards.
  • Ring items into POS, accept payment and reconcile all payments.
  • Make specific suggestions and recommendations to increase guest check average.
  • Follow all safety procedures, maintain work area for a clean and safe environment.
  • Must be able to work various shifts and hours to include holidays and weekends.
  • Provide friendly, quick professional service to guest and co-workers.
  • Keep service wells wipe down, clean and free of debris and clutter.
  • Remain visible by standing in assigned station with an approachable look and stance at all times.
  • Follows policies and procedures.
  • Take and serve drink orders to guest within the following guidelines: beverage service every 15 minutes. Less than 2 cigarette butts per ashtray, beverages served within minutes of when an order has been taken and keep an immaculate station by picking up all glassware through the station in a timely manner.
  • Accept payment for orders and provide accurate change.
  • Notify supervisor if a guest appears intoxicated.
  • Respond to guest requests for assistance or information on Horseshoe operations.
  • Follow safety rules.
  • Prepare service wells for the following shift by completing open and closing duties.
  • Other duties as assigned.


About Us

Join the thousands of winners at Horseshoe Casino Hammond Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino Enjoy fresh dining options from The Eatery: Caf and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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