Room Service Associate

2 days ago

Hollywood, Florida, United States Seminole Gaming Full time
{"Responsibilities": "Job Summary

As a Room Service Associate, you will be responsible for taking and recording food and beverage orders for in-room dining and processing payments for these orders.


Key Responsibilities:

  • Take guest orders for in-room dining and communicate orders to kitchen staff.
  • Accurately enter guest checks in the computer system, apply monies received and make accurate change.
  • Enter individual menu items into the computer system.
  • Verify room charges, process credit card payments, and batch tip slips for server gratuities.
  • Ensure all amenities are prepared and delivered on a timely basis to the proper room.
  • Maintain current knowledge of rules, regulations, policies, and procedures, including pre-check and cashiering procedures.
  • Accurately count, document, and run required financial reports at open and close of each shift.
  • Ensure cleanliness and orderliness of working area.
  • Ensure guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines.
  • Follow all service and phone standards.
  • Perform other duties as assigned.

Qualifications

Requirements:

  • High School diploma or equivalent required.
  • Previous cashiering/money handling experience of at least six (6) months in a fast-paced environment required.
  • Ability to communicate effectively with guests in English.

Work Environment:

  • May be exposed to casino-related environmental factors, including second-hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and taste or smell.
  • The employee must frequently lift and/or move up to 50 pounds.

Benefits and Perks:

We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, 401K, paid time off, and annual bonus opportunities.


As a member of the Seminole Gaming team, you will have access to a range of benefits and perks, including:

  • Medical, dental, vision, and life insurance
  • 401K plan
  • Paid time off
  • Annual bonus opportunities

Disclaimer:

While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change.

"}

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