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Account Associate
2 months ago
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As a key member of our team, you will be responsible for providing exceptional customer service to our policyholders and prospects.
Key Responsibilities:
- Greet policyholders and assist with various tasks, including taking payments, collecting signatures, and answering policy questions.
- Help prospects and policyholders with phone inquiries, providing quotes, and assisting with applications and claims.
- Assist Account Managers with sales and service activities, such as onboarding new policyholders and collecting documents.
- Handle office financial tasks, including depositing funds and handling mail.
- Notarize insurance documents as needed.
- Respond to customer inquiries and handle various administrative tasks.
What We Offer:
- Competitive salary and commission/bonus structure.
- Health benefits and paid time off.
- Opportunity for advancement and growth within the agency.
- Valuable experience, training, and mentorship.
- Positive and stable work environment.
Requirements:
- Excellent communication and interpersonal skills.
- Computer literacy and ability to learn new systems.
- Positive, outgoing, and team-player attitude.
- Self-motivated and able to work independently.
- Ability to make presentations to potential customers.
- Bilingual skills (Spanish preferred).
- Property and Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
About Us:
Christine Coster - State Farm Agent is a reputable and established insurance agency dedicated to providing exceptional service to our customers. We are committed to helping our team members grow and succeed in their careers.