Operations Manager

4 weeks ago

Maplewood, Minnesota, United States ABM Industries Full time

Job Summary

The Operations Manager is responsible for the direct oversight of an assigned work team on a designated account and on a designated shift. This role ensures that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities.

Key Responsibilities

• Monitor and direct agents to perform duties according to Standard Operating Procedures.

• Ensure that future schedules are complete (days off, vacations, etc.).

• Ensure all call offs are covered.

• Manage employee lunches and breaks.

• Assist managers with ordering supplies.

• Conduct SWOP Audits and GoSpot Checks

• Conducts daily, weekly & monthly facility inspections making appropriate observations and provides feedback to clients and associates.

• Conduct daily employee engagement audits. Spend time with each team member and document discussions regarding, training, supplies needed, understanding their work habits, routines and building relationships.

Requirements

• Able to lift, lower, push and pull objects up to 50 lbs., unassisted

• Ability to stand, climb, bend, stoop and crouch for extended periods of time

• Valid Driver's License for positions requiring driving the company vehicle

• Count and read, write, and speak English

• Able to work flexible hours

• Follow all 3M and ABM policies and procedures

Essential Functions

• Perform cleaning tasks

• Delegate miscellaneous requests to custodians

• Manage a minimum of 15 custodians

• Coordinate and assign WO as required

• Coordinate and delegate any daily project work with the team

• Maintain effective and frequent communication with your Associate Manager including WO and project work completion

• Flexibility in covering positions when team members are absent

• Report repairs, compactor readings, and low inventory levels

• Train and develop team members

• Follow all safety policies and procedures

• Maintain knowledge on operating equipment and using chemicals

• Operate and maintain all cleaning equipment

• Conduct routine inspections/Swops

About ABM Industries

ABM Industries is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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