Social Media Listening Manager

3 weeks ago


Bolingbrook, Illinois, United States NavitsPartners Full time
Job Title:

Manager, Social Media Listening and Reporting

Location:

Hybrid, Bolingbrook

Duration:

5 Months + Possible Extension

Key Responsibilities:
  • Maintain a constant connection with conversations on and off social channels to identify noteworthy discussions.
  • Establish automation tools for real-time monitoring and escalate important conversations as necessary.
  • Perform weekend and evening check-ins to ensure timely escalation of key conversations.
Key Skills:
  • Conduct audits of community conversations across social media channels to uncover key themes, audience sentiment, and content ideas.
  • Analyze market conversations surrounding competitors, influencers, and fans to identify trends and opportunities.
  • Develop reports tracking conversations and sentiment across platforms and topics.
  • Extrapolate actionable insights from social listening data to guide brand marketing strategies.
Requirements:
  • Bachelor's degree (Marketing preferred).
  • 5-6 years of experience in social listening and analytics.
  • Strong analytical skills with experience in data analysis, reporting, and mapping social listening data to industry trends.
  • Knowledge of consumer decision journeys and marketing funnels.
  • Experience with social listening platforms; Sprinklr proficiency is a plus.
About Us:

NavitsPartners is a leading company in the industry, and we are looking for a talented individual to join our team as a Social Media Listening Manager.



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