Island Access Coordinator

24 hours ago


Miami Beach, Florida, United States Fisher Island Community Association Full time
About the Role

We are seeking a skilled Island Access Coordinator to provide exceptional customer service and maintain the safety of our island community. As a key member of our team, you will be responsible for accurately controlling access to authorized persons and vehicles while delivering an outstanding experience to all residents, guests, and visitors.

Key Responsibilities:

  • Maintain established policies and procedures related to authorized access and communicate clearly with guests to expedite clearance procedures.
  • Present a professional image at all times and maintain effective lines of communication with our Clearance Center, Shift Supervisor, and Security Management.
  • Provide excellent customer service and coordinate with our Island Transportation Department for safe boarding of vehicles and passengers.
  • Document all complaints, delays, incidents, and topics of importance and report to the senior officer.

Requirements:

  • High School Diploma or equivalent required.
  • Valid driver's license is a must.
  • Excellent communication skills are essential.
  • Ability to speak, read, and write English fluently.

Estimated Salary: $60,000 - $80,000 per year based on experience.



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