Medical Assistant

6 days ago


Shreveport, Louisiana, United States Ochsner Health Full time
Job Summary

This role performs appointment scheduling and medical assistant functions within a clinic setting. The successful candidate will provide individualized, direct patient care under the supervision of a licensed healthcare provider and assist in the implementation of healthcare services.

Key Responsibilities
  • Provide excellent customer service to patients, guests, and family members.
  • Ensure all patient required forms are completed and other paperwork/documents are gathered and accurate.
  • Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles, and self-pay portions due.
  • Perform vital signs and other screenings, obtaining height, weight, allergy, and medication history, and other assessments.
  • Prepare patients for exams, explaining procedures before they are performed and answering patients' questions.
  • Schedule and reschedule patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
  • Adapt behavior to the specific patient population, including respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions, and communication style.
Requirements
  • High school diploma or equivalent.
  • Preferred: Completion of a Medical Assistant training program.
  • Preferred: Related experience in a clinic or medical office setting.
  • Required: Basic Life Support (BLS) from the American Heart Association.
  • Preferred: Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification).
Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

Duties performed routinely require exposure to blood, body fluid, and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.



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