Medical Device Installation Expert

3 weeks ago


Union, Kentucky, United States IQVIA Full time

IQVIA has an exciting opportunity for a Medical Device Installation Expert to join our team as a Field Service Agent. This role offers the chance to develop and advance your technical skills by collaborating with healthcare professionals and participating in technical initiatives in medical device technology.

About the Role

As a Field Service Agent, you will assist Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting. You will also provide ongoing communication and customer support to on-site hospital staff.

Key Responsibilities
  • Assist field service staff with organizing, testing, updating medical devices, installing/configuring hardware, software, and network products
  • Manually move and carry medical equipment and un-box medical devices from shipping or storage containers
  • Set-up and organization of equipment and workstations
  • Conduct routine checks and records data from product tests after installation and configuration
  • Assignment-based schedule working per diem
  • Travel nationally to support customer needs
  • Provide on-the-job training (OTJ) for new hires

The potential base pay range for this role is $20 - $22 per hour. IQVIA offers a competitive salary and a range of health and welfare benefits and/or other benefits.



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