Banking Associate

1 week ago


Arcadia, California, United States East West Bank Full time
About the Role

We are seeking a highly motivated and customer-focused Associate Banker to join our team at East West Bank. As a key member of our team, you will play a vital role in delivering exceptional customer service and building long-lasting relationships with our clients.

Key Responsibilities
  • Provide top-notch customer service, assisting clients with financial transactions and ensuring their needs are met in a timely and efficient manner.
  • Identify opportunities to cross-sell and refer bank products that meet our clients' needs, driving business growth and revenue.
  • Stay up-to-date on banking products and services, using your knowledge to educate clients on the latest digital banking technologies and optimize their online experience.
  • Collaborate with Subject Matter Experts in Wealth Management, Mortgage, and Commercial teams to provide comprehensive financial solutions to our clients.
Requirements
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • 1 year of recent customer service and cash handling experience.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Word and Excel.
What We Offer

We offer a competitive salary range of $18.00/Hr. - $19.50/Hr., based on job-related knowledge, skills, experience, and location. Our team is committed to providing ongoing training and development opportunities to help you grow your career and achieve your goals.



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