Air and Ocean Export Logistics Specialist
3 weeks ago
Job Title: Air and Ocean Export Logistics Specialist
Location: Atlanta, GA
Experience: CargoWise Experience Required
Job Summary:
We are seeking a skilled Air and Ocean Export Logistics Specialist to join our logistics team in Atlanta. The ideal candidate will have a strong background in international shipping, with a particular focus on air and ocean export processes. Proficiency in CargoWise is essential for this role, as the candidate will be responsible for managing shipments, ensuring compliance, and delivering top-notch customer service to our clients.
Key Responsibilities:
- Coordinate air and ocean export shipments from initial booking through final delivery, ensuring timely and efficient processing.
- Utilize CargoWise to manage shipments, create bookings, and ensure accurate data entry across all documentation.
- Prepare, review, and process shipping documentation such as bills of lading, commercial invoices, packing lists, and certificates of origin.
- Ensure compliance with international shipping regulations, including customs and export control requirements.
- Work closely with carriers, freight forwarders, and other logistics partners to ensure proper routing and timely delivery.
- Monitor shipment status and proactively address delays or issues, keeping clients informed throughout the process.
- Collaborate with internal teams such as sales, customer service, and operations to provide seamless service.
- Handle customer inquiries and provide status updates, ensuring a high level of customer satisfaction.
- Maintain and update shipment tracking in CargoWise and other systems as needed.
- Ensure accuracy in billing and invoicing for all shipments.
- Stay updated on industry trends, regulatory changes, and best practices in export logistics.
Qualifications:
- 2+ years of experience in air and ocean export logistics or freight forwarding.
- Proficiency in CargoWise software is required.
- Strong knowledge of export documentation and international shipping regulations.
- Familiarity with U.S. Customs regulations and international trade compliance.
- Excellent communication and customer service skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Ability to work independently as well as in a team environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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