Customer Service Representative

4 days ago


Dearborn, Michigan, United States Public Storage Full time

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative.

Company Overview

At Public Storage, we pride ourselves on being the self-storage industry leader. Our commitment to excellence has earned us recognition as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Compensation

The estimated salary for this position is $15.50 per hour, with opportunities for performance-based bonuses and benefits packages available.

Job Description

As a Customer Service Representative, you will be responsible for:

  • Assessing customer storage needs and making suggestions, including selling packing and moving supplies
  • Conducting daily storage unit inspections to confirm inventory and availability
  • Auditing cash drawers and making bank deposits
  • Helping customers stay current with payments and making reminder and collection calls when required
Requirements

To succeed in this role, you must have:

  • Experience in customer service centered sales environments, such as retail, restaurant, or fast food industries
  • A valid driver's license and reliable transportation to travel between work locations and conduct business
  • The ability to transport, lift, and move items weighing up to 35 pounds
  • Strong communication and problem-solving skills
Benefits

As a valued member of our team, you will enjoy:

  • Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
  • Eligibility for full-time benefits after working an average of 20+ hours per week
  • Mileage reimbursement for business-related travel
  • On-site company housing at many locations (subject to performance and tenure requirements)
What We Offer

In addition to competitive compensation and benefits, we offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to grow your career and make a meaningful impact
How to Apply

If you are a motivated and detail-oriented individual with excellent customer service skills, please submit your application for consideration.



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