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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
- Needs Assessment: Identify customers' needs and provide them with tailored solutions to meet their insurance and financial service needs.
- Product Education: Educate customers about our insurance options and financial services, helping them to make informed decisions about their financial well-being.
- Lead Generation: Develop leads and schedule appointments with customers to discuss their insurance and financial service needs.
- Competitive Compensation: Earn a competitive salary plus commission/bonus, with opportunities for growth and advancement within our agency.
- Benefits Package: Enjoy a comprehensive benefits package, including 401K, paid time off, and flexible hours.
- Opportunities for Advancement: Develop your skills and knowledge, with opportunities for advancement within our agency.
- Customer Focus: Possess a strong customer focus, with excellent communication and interpersonal skills.
- Marketing and Sales: Have a strong interest in marketing and sales, with the ability to identify customer needs and provide tailored solutions.
- Problem-Solving: Be proactive in problem-solving, with the ability to think critically and make sound decisions.
- Teamwork: Be able to work effectively in a team environment, with a strong commitment to collaboration and teamwork.
