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Retail Sales Leader

2 months ago

Kansas City, Kansas, United States Hallmark Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Hallmark Corporate owned Gold Crown store in University of Kansas Hospital in Kansas City, KS.

Key Responsibilities
  • Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
  • Model and coach selling skills, as well as share product knowledge to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
  • Help customers find the perfect card and gift solutions in a warm and inviting shopping environment.
  • Lead staff when the Store Manager is not available and provide feedback along the way.
  • Communicate daily priorities, goals, and business information, ensuring a dynamic, fun, and supportive team environment.
  • Execute store operations, including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, and seamless retail.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
  • High school diploma or equivalent.
  • Two or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.
About Hallmark

Hallmark is an iconic consumer brand that aims to enrich all lives by making a genuine difference in every life, every day. We are committed to bringing the value and relevance of Diversity and Inclusion to every brand, product, and person we touch.

We offer a range of benefits and perks, including a 40% shopping discount on merchandise purchased in a CSG store, as well as a variety of local and national discounts made available by PerkSpot.

We are an equal opportunity employer and welcome applications from all qualified candidates.