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Retail Sales Associate

1 month ago

Kansas City, Kansas, United States Great Wolf Lodge Full time
Job Overview

As a Retail Attendant at Great Wolf Lodge, you will play a vital role in providing exceptional customer service and creating lasting memories for our guests. Your primary responsibility will be to assist customers in making purchasing decisions, while maintaining a high level of product knowledge and ensuring a seamless shopping experience.

Key Responsibilities:

  • Provide outstanding customer service and engage in suggestive selling to drive sales and increase customer satisfaction
  • Ensure the daily operation of the retail outlet adheres to operating procedure guidelines, maintaining a clean and organized store environment
  • Assist in merchandising functions, including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Collaborate with colleagues to achieve sales goals and maintain a positive and supportive team environment

Requirements:

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen

Preferred Qualifications:

  • Previous experience demonstrating strong customer service skills
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic

Physical Requirements:

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, and twist