Customer Care Associate

1 week ago


Lafayette, Louisiana, United States Domino's Franchise Full time
Job Overview

Company Overview:
RPM Pizza is a family-owned franchise of Domino's, proudly serving communities across five states for over 40 years. With a commitment to excellence, we operate more than 175 stores, focusing on creating a positive environment for both our customers and team members.

Role Summary:
As a Customer Service Representative (CSR), you will be the primary point of contact for our customers, playing a crucial role in ensuring their satisfaction. Your demeanor and professionalism are essential in fostering a welcoming atmosphere and enhancing the customer experience.

Key Responsibilities:

  • Deliver a cheerful and engaging environment while processing customer orders.
  • Maintain and embody a strong brand image.
  • Ensure cleanliness and sanitation standards are upheld in the store.
  • Prepare high-quality products consistently.
  • Develop organizational and inventory management skills.
  • Provide exceptional customer service at all times.
  • Demonstrate effective time management and multitasking abilities in a fast-paced setting.
  • Utilize advanced technology and equipment to enhance service delivery.
  • Express individuality while collaborating in a diverse team environment.
  • Take initiative in resolving customer issues.
  • Operate store equipment efficiently.

Benefits:

  • Join a leading team recognized as the top pizza provider in the industry.
  • Participate in comprehensive training programs designed for your success.
  • Enjoy flexible working hours along with attractive product discounts.
  • Advance your career through RPM Pizza College.
  • Gain valuable skills in team collaboration and problem-solving.
  • Engage in community service through various partnerships.
  • Receive competitive pay with variable hourly scheduling.
  • Eligibility for medical, dental, and vision insurance based on hours worked.
  • 401K retirement plan available.

Confidentiality Notice:
All personal information will be handled in accordance with EEO guidelines.



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