Customer Care Associate
1 week ago
Company Overview:
RPM Pizza is a family-owned franchise of Domino's, proudly serving communities across five states for over 40 years. With a commitment to excellence, we operate more than 175 stores, focusing on creating a positive environment for both our customers and team members.
Role Summary:
As a Customer Service Representative (CSR), you will be the primary point of contact for our customers, playing a crucial role in ensuring their satisfaction. Your demeanor and professionalism are essential in fostering a welcoming atmosphere and enhancing the customer experience.
Key Responsibilities:
- Deliver a cheerful and engaging environment while processing customer orders.
- Maintain and embody a strong brand image.
- Ensure cleanliness and sanitation standards are upheld in the store.
- Prepare high-quality products consistently.
- Develop organizational and inventory management skills.
- Provide exceptional customer service at all times.
- Demonstrate effective time management and multitasking abilities in a fast-paced setting.
- Utilize advanced technology and equipment to enhance service delivery.
- Express individuality while collaborating in a diverse team environment.
- Take initiative in resolving customer issues.
- Operate store equipment efficiently.
Benefits:
- Join a leading team recognized as the top pizza provider in the industry.
- Participate in comprehensive training programs designed for your success.
- Enjoy flexible working hours along with attractive product discounts.
- Advance your career through RPM Pizza College.
- Gain valuable skills in team collaboration and problem-solving.
- Engage in community service through various partnerships.
- Receive competitive pay with variable hourly scheduling.
- Eligibility for medical, dental, and vision insurance based on hours worked.
- 401K retirement plan available.
Confidentiality Notice:
All personal information will be handled in accordance with EEO guidelines.
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