TSA Customer Service Representative

4 weeks ago


Franklin, Tennessee, United States Staples Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Enrollment Agent to join our team at Staples Connect. As an Enrollment Agent, you will play a critical role in helping our customers navigate the TSA Precheck process and provide exceptional customer service in our retail stores.

**Key Responsibilities:**

  • Provide excellent customer service to customers in our retail stores
  • Assist customers with the TSA Precheck enrollment process
  • Initiate background checks for various federal or state programs (training provided)
  • Collaborate with colleagues to achieve sales and customer satisfaction goals

**What We Offer:**

At Staples Connect, we value our employees and offer a range of benefits and opportunities for growth and development. As an Enrollment Agent, you will have the chance to work in a fast-paced and dynamic retail environment, develop your customer service skills, and contribute to the success of our team.

**Requirements:**

  • Excellent customer service skills
  • Ability to work in a fast-paced retail environment
  • Strong communication and teamwork skills
  • Ability to learn and adapt to new processes and procedures

**If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity



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