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Account Representative
2 months ago
We are seeking a highly motivated and organized professional to join our team as an Account Representative. As a key member of our agency, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities- Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Relationship Building: Establish and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their insurance needs.
- Sales and Marketing: Use a customer-focused, needs-based review process to educate clients about insurance options, promoting the development of our business and driving sales growth.
- Administrative Support: Provide administrative support to insurance agents, ensuring seamless communication and efficient processing of customer inquiries and transactions.
- Customer Service Focus: Dedicated to providing exceptional customer service, with a strong focus on building strong relationships and meeting client needs.
- Sales Experience: Sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing, is preferred.
- Licensing: Able to obtain Property and Casualty License and Life/Health License.
- Marketing Skills: Interested in marketing products and services based on customer needs, with a strong focus on driving sales growth and business development.