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Data Analyst

1 month ago

Atlanta, Georgia, United States NICE Full time

About the Role:

We are seeking a highly skilled Data Scientist to join our team at NICE. As a Data Scientist, you will be responsible for enhancing our contact center solutions through the development of advanced NLP algorithms and models.

You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models.

Key Responsibilities:

  • Participating in high-level, undefined ideas and business problems using structured and unstructured data
  • Developing product offerings through careful consideration of business value and data analysis
  • Building and fine-tuning deep learning and machine learning models, with an emphasis on large language models
  • Communicating research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders

Requirements:

  • BS or MS in Computer Science or related degree
  • 2+ years of experience implementing machine learning and NLP models using real-life data
  • Experience working with deep learning models
  • Proficiency in Python programming
  • Advanced knowledge of statistics

What We Offer:

Join a fast-paced, collaborative, and creative environment where you can learn and grow with the best of the best. Enjoy NICE-FLEX, our hybrid model that enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.