Business Performance Analyst
2 weeks ago
Job Summary:
We are seeking a skilled Cost Analyst to support key component customer accounts as a liaison between component shops and customers. The ideal candidate will possess excellent communication skills, strong analytical abilities, and proficiency in MRO/SAP, Excel, and customer service.
Key Responsibilities:
- Support customer accounts by updating status reports, conducting costing analysis, and preparing quotes and invoices.
- Act as a liaison between component shops and customers, ensuring seamless communication and coordination.
- Process invoicing, parts, quotes, technical information, and customer service requests.
Work Breakdown:
- 40%: Customer-focused activities, including pricing parts for customers and providing timely updates.
- 30%: Communication and coordination between shops and customers, ensuring accurate and timely delivery of airline parts.
- 30%: Auditing and reviewing paperwork, ensuring accuracy and compliance.
Required Skills:
- MRO/SAP proficiency for data analysis and reporting.
- Excellent customer service skills, with the ability to communicate effectively with customers and internal stakeholders.
- Strong Excel skills, with the ability to run basic formulas and analyze data.
Qualifications:
- 8 years of experience in a similar role or industry.
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