Well Services Professional

1 month ago


Marlborough, Massachusetts, United States Regional Water Authority Full time
Job Summary

Roach Plumbing, a Regional Water Authority Well Services company, is seeking a skilled Part-Time Office Clerk to join its growing team. In this role, you will perform office duties, including answering calls, dispatching calls to technicians, basic accounting, and office responsibilities.

Key Responsibilities
  • Respond to customer inquiries by telephone and provide non-technical problem resolution.
  • Dispatch calls to technicians and schedule incoming jobs.
  • Perform basic accounting functions, including customer billing and inquiries.
  • Handle technician schedules and invoicing processes in the database.
  • Pull proper permits for applicable jobs and assist customers in the showroom.
Requirements
  • High School diploma or equivalent.
  • Preferred experience with working with permits for plumbing, electrical, or home contractual work.
  • Excellent oral communication and customer service skills.
  • Must have excellent attention to detail.
  • Knowledge of QuickBooks and MobiWork is a plus.
Equal Employment Opportunity

The South Central Connecticut Regional Water Authority is an equal opportunity employer and does not discriminate against any person or group of persons on the basis of race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, sexual orientation, intellectual disability, mental disability, or physical disability.



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