Clinical Systems Liaison: Sal, FT
2 days ago
Employee Benefits:
Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts.
Stability and Growth:
Serving Erie and surrounding counties since 1876, Firelands Health has a rich history of providing quality care to our community.
Lifestyle and Work-Life Balance:
Enjoy living and working in Sandusky, a beautiful coastal town voted "Best Coastal Small Town in America". Our team supports work-life balance, helping you manage your personal life while building a career.
Job Responsibilities:
The Clinical Systems Liaison plays a key role in the selection, design, development, and implementation of clinical systems. This includes supporting, training, and instructing daily activities of clinical systems used at Firelands Health. The successful candidate will work in cooperation with work groups, develop work plans, prepare analyses, and coordinate training and activities of care providers, including physicians, nurses, and support staff with diverse backgrounds, motivations, and needs.
Key Responsibilities:
Assist in process-reengineering involved with the implementation of systems that will change patient care delivery and coordinate activities affecting clinical information processing and distribution. Advise clinical and ancillary departments, physicians, and affiliated practices on computer changes in hardware and software to integrate all associated clinical systems. Develop and maintain working knowledge of Firelands Health IT and IT interoperability issues and opportunities. Engage with various leaders and stakeholders, including IT leadership, Clinical Leadership, Medical Staff, etc. in the development and implementation of ongoing support and training of team members, including members of the Medical Staff. Manage the development and maintenance of documentation to assist with training the end-user. Provide end-user support to team members on software applications specific to the end-user's role. Assist with end-user optimization of workflow and business processes. Facilitate training/orientation and at-the-elbow support for new and tenured team members. Respond to and monitor service requests, diagnose, troubleshoot, and coordinate resolution of technical problems and information technology issues related to clinical systems. Survey resources, including clinical and administrative staff, documented medical record, and procedural guidelines, and relevant literature. Consolidate findings in summary and detailed analyses containing appropriate data, process, and network models. Promote the acceptance, integration, and adoption of software applications that may be specifically related to a job group or employee type. Identify and coordinate new processes, system functionality, system changes, and enhancements to support clinical information and to meet operational needs. Monitor trends based on job classification usage and proactively act upon actionable information to assist with maximization of technology resources as designed for use.
Requirements:
Three (3) years of clinical acute care/ambulatory experience and three (3) years of progressive leadership responsibilities in hospital departments preferred. Current RN licensure in the State of Ohio preferred. Certification in Nursing Informatics preferred. Must be currently certified in CPR (and recertified bi-annually). Minimum of 3 years of EHR experience required; experience with Meditech a plus. Demonstrates ability to implement learned skills and abilities through "on the job" efforts and/or professional certifications. Achieves professional certifications as requested by manager or supervisor in accordance with all Fireland's training policies and procedures. Knowledge of or aptitude for system analysis, project management, and design techniques. Ability to use time and project management skills to complete projects and tasks on time and within budget. Maintains accurate documentation of projects through use of department-approved forms. Knowledge of medical terminology and clinical procedures normally acquired through the attainment of a Bachelor's degree in a scientific or healthcare field is necessary to understand procedures and information requirements of the departments. Maintain contact with vendors and maintain up-to-date knowledge of current and new systems and equipment. Evaluate and recommend technology and software systems for upgrading or future use. Provide training in various departments to teach users to input data and run clinical systems used in their particular area. Communicate with users to determine requirements and priorities. Successful completion of a one hundred eighty (180) day probationary period.
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