IT Support Specialist

4 weeks ago


Luray VA, United States Syntelligent Analytic Solutions Full time
Job Summary:

Syntelligent Analytic Solutions, LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our Help Desk team, you will be responsible for providing technical support and assistance to our staff. This is a part-time position, working 10-12 hours per week, with a flexible schedule during normal business hours. The ideal candidate will have a strong background in computer networking, Microsoft Operating Systems, and troubleshooting skills.

Responsibilities:
  • Provide technical support and assistance to staff members
  • Track and log tickets in accordance with I.T. Department policy
  • Maintain small peer-to-peer computer network
  • Install and configure IT resources, including computers and printers
  • Ensure that all PC hardware is in good working condition
  • Ensure that all PC software is loaded correctly
  • Perform other related duties as required
Requirements:
  • Basic knowledge of computer networking
  • Basic knowledge of IP phone systems, VOIP technology, etc.
  • Knowledge of Microsoft Operating Systems and Suites
  • Knowledge of Anti-Virus & Backup Software
  • Knowledge of basic office administration processes
  • Must possess troubleshooting and problem-solving skills
  • Must possess the ability to work with little supervision
  • Minimum: High School Diploma
  • 1 year or more related experience
  • Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally
  • Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice
Benefits:
Syntelligent Analytic Solutions, LLC offers a competitive hourly rate, annual bonuses, spot bonuses, and program-specific awards. We also provide a variety of benefits to all our Full-Time employees. If you are a qualified candidate, please submit your application online.
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