IT Support Specialist
2 weeks ago
Syntelligent Analytic Solutions, LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our Help Desk team, you will be responsible for providing technical support and assistance to our staff. This is a part-time position, working 10-12 hours per week, with a flexible schedule during normal business hours. The ideal candidate will have a strong background in computer networking, Microsoft Operating Systems, and troubleshooting skills.
Responsibilities:
- Provide technical support and assistance to staff members
- Track and log tickets in accordance with I.T. Department policy
- Maintain small peer-to-peer computer network
- Install and configure IT resources, including computers and printers
- Ensure that all PC hardware is in good working condition
- Ensure that all PC software is loaded correctly
- Perform other related duties as required
- Basic knowledge of computer networking
- Basic knowledge of IP phone systems, VOIP technology, etc.
- Knowledge of Microsoft Operating Systems and Suites
- Knowledge of Anti-Virus & Backup Software
- Knowledge of basic office administration processes
- Must possess troubleshooting and problem-solving skills
- Must possess the ability to work with little supervision
- Minimum: High School Diploma
- 1 year or more related experience
- Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally
- Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice
Syntelligent Analytic Solutions, LLC offers a competitive hourly rate, annual bonuses, spot bonuses, and program-specific awards. We also provide a variety of benefits to all our Full-Time employees. If you are a qualified candidate, please submit your application online.
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