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IT Support Specialist

1 month ago

Luray, Virginia, United States Syntelligent Analytic Solutions Full time
Syntelligent Analytic Solutions, LLC is seeking a part-time IT Support Specialist to join our team. The ideal candidate will have a strong background in computer networking, IP phone systems, and Microsoft Operating Systems. The role will involve working as part of a Help Desk team, tracking and logging tickets, maintaining a small peer-to-peer computer network, and performing other related duties as required. The successful candidate will have a minimum of 1 year of related experience and a high school diploma. The position is based in the Luray, VA office and will require the candidate to sit/stand at a desk for long periods and lift 20 pounds occasionally. The hourly pay rate for this position is $14.00, although this is not a guarantee and will be set based on experience, geographic location, and contractual requirements. The company provides a variety of benefits to its full-time employees, including annual bonuses, spot bonuses, and program-specific awards. If you are a qualified candidate with the necessary skills and experience, please submit your application online.

Responsibilities:

* Work as part of a Help Desk team
* Track and log tickets in accordance with I.T. Department policy
* Maintain small peer-to-peer computer network
* Install and configure IT resources, including computers and printers
* Ensure that all PC hardware is in good working condition
* Ensure that all PC software is loaded correctly
* Perform other related duties as required

Qualifications:

* Basic knowledge of computer networking
* Basic knowledge of IP phone systems, VOIP technology, etc.
* Knowledge of Microsoft Operating Systems and Suites
* Knowledge of Anti-Virus & Backup Software
* Knowledge of basic office administration processes
* Must possess troubleshooting and problem-solving skills
* Must possess the ability to work with little supervision
* Minimum: High School Diploma
* 1 year or more related experience
* Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
* Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.

Benefits:

* Annual bonuses
* Spot bonuses
* Program-specific awards
* Variety of benefits to full-time employees

How to Apply:

If you are a qualified candidate with the necessary skills and experience, please submit your application online.

Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation and gender identity or expression, national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact our Human Resources department.