Apparel Department Manager

2 weeks ago


Issaquah, Washington, United States Dick's Sporting Goods Full time
About the Role

We are seeking a highly motivated and customer-focused Lead to join our store leadership team at Dick's Sporting Goods. As a Lead, you will play a key role in delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Manage the day-to-day operational aspects of the store department, ensuring seamless execution of brand standards and customer service initiatives.
  • Plan and organize projects and tasks with the guidance of the Assistant Store Manager, delegating responsibilities to team members as needed.
  • Uphold and enforce company brand, merchandising, and presentation standards, ensuring a consistent customer experience.
  • Support loss prevention initiatives and audit requirements, maintaining a secure and compliant store environment.
  • Build and hire a strong team, providing training and development opportunities to associates, including new teammate training and cross-training.
Leadership Expectations
  • Lead by example, demonstrating a customer-first approach and empowering team members to deliver exceptional service.
  • Communicate clearly, provide in-the-moment coaching, and build trust with team members, fostering a positive and inclusive store environment.
Qualifications

We are looking for a candidate with prior retail sales experience and a customer-focused mindset. The ideal candidate will be able to adjust priorities and manage time wisely in a fast-paced environment, ensuring seamless execution of store operations and customer service initiatives.



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