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Account Manager

1 month ago

Hermiston, Oregon, United States RDO Equipment Full time
Job Title: Account Manager

Join RDO Equipment Co. as an Account Manager and take on a challenging role that requires strong sales and customer service skills. As an Account Manager, you will be responsible for developing long-term partnerships with customers to build solutions within an assigned territory.

Key Responsibilities:
  • Use Company provided systems/tools to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.
  • Maintain a manageable customer list, while focusing on selling the entire dealership (i.e., parts service, and whole goods).
  • Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels.
  • Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
  • Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site.
  • Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes.
  • Work in conjunction with Sales Manager and New Equipment Ordering (NEO) department, responsible for follow-up and expediting of whole good orders.
  • Accountable for timely follow up on each sale to ensure customer satisfaction.
  • Coordinate and/or communicate with customers and applicable departments ensuring timely delivery.
  • Coordinate pickup and delivery of equipment as needed.
Requirements:
  • Prior sales experience and/or training.
  • Strong understanding of local market conditions.
  • Knowledge of resale values of particular machinery.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Excellent computer skills.

RDO Equipment Co. is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.