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Customer Service Representative

2 months ago

Sarasota Springs, Florida, United States 5MP Business Group Full time
Job Overview

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at 5MP Business Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through consultative sales and account management.

Key Responsibilities:

  • Develop and execute engagement strategies to connect with potential customer accounts and educate them on our products and services
  • Provide expert-level customer service and support to ensure customer satisfaction and loyalty
  • Negotiate and close sales opportunities while overcoming customer objections
  • Participate in ongoing training and development programs to enhance sales and customer service skills
  • Collaborate with internal stakeholders to identify and pursue new business opportunities

Requirements:

  • Bachelor's degree or equivalent required
  • 1-2 years of experience in customer service, sales, or a related field
  • Excellent communication and negotiation skills
  • Strong time management and adaptability skills
  • Ability to thrive in a fast-paced environment
  • Approachable and friendly demeanor

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance