Customer Service Representative

4 weeks ago


Bangor, Maine, United States Granite Group Full time
Job Description

At Granite Group, we are seeking a skilled Customer Service Representative to join our team as a Counter Sales Associate. The ideal candidate will have a strong background in the plumbing, heating, or HVAC trades, with excellent communication and problem-solving skills.

Key Responsibilities:

  • Greet customers and assist them with product inquiries and purchases.
  • Recommend products based on customer needs and preferences.
  • Process sales transactions accurately and efficiently.
  • Maintain a clean and organized work environment.
  • Provide information on product features, pricing, and availability.
  • Collaborate with team members to achieve sales goals and targets.

Requirements:

  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.
  • Willingness to learn and adapt to changes in product offerings.
  • Flexibility to work weekends or evenings as needed.

Benefits:

  • Health benefits for yourself and your family.
  • 401k with a company match.
  • Financial protection (HSA, FSA, life insurance, etc.).
  • Paid time off totaling 15 days per year as well as paid company holidays.
  • Wellness discounts.
  • Team member assistance programs.
  • Team member discounts.
  • Community involvement opportunities.


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