Restaurant Operations Manager

2 weeks ago


Center Moriches, New York, United States Dunkin' Full time
Restaurant Manager Job Description

As a Restaurant Manager at Dunkin', you will be responsible for leading a team of dedicated professionals to deliver exceptional guest experiences and drive profitable sales. You will oversee the overall operation of the restaurant, ensuring that it meets Dunkin' Donuts standards.

Key Responsibilities:
  • Team Environment: Foster a positive team culture by promoting respect, providing coaching and feedback, recognizing achievements, and resolving employee concerns.
  • Operations Excellence: Prioritize guest satisfaction and lead by example to promote a sense of urgency. Ensure brand standards and systems are executed, and empower team members to develop solutions that drive business results.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team members and guests through a focus on preventative maintenance and cleanliness.
Qualifications:
  • Skills: Excellent communication and math skills, with the ability to clearly express oneself verbally and in writing. Restaurant, retail, or supervisory experience is required.
  • Competencies: Guest Focus, Passion for Results, Problem Solving and Decision Making, Building Effective Teams, Conflict Management, and Developing Direct Reports and Others.


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