Customer Service Director
3 days ago
**Job Title:** Customer Service Director
**About the Job**We are seeking a highly motivated and experienced Customer Service Director to join our team at Cricket Wireless Authorized Retailer. As a key member of our management team, you will be responsible for leading and managing a team of customer service representatives to provide exceptional customer service and achieve sales goals.
**Responsibilities:
- Lead and manage a team of customer service representatives to provide exceptional customer service and achieve sales goals
- Develop and implement effective customer service strategies to drive revenue growth
- Maintain a clean and organized store environment
- Ensure compliance with company policies and procedures
**Requirements:**
- High school diploma or equivalent; Bachelor's degree preferred
- Minimum of 3 years of retail management experience
- Exceptional customer service skills
- Strong leadership and training skills
**Estimated Salary Range:** $55,000 - $75,000 per year, depending on experience
**Benefits:**
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
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