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Restaurant Operations Manager

2 months ago

Lynchburg, United States Bojangles' Full time

About the Role:

We are seeking a highly motivated and experienced Restaurant Shift Manager to join our team at Bojangles. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:

  • Restaurant Operations: Ensure that all restaurant operations are running efficiently and effectively, including managing inventory, controlling labor costs, and maintaining high standards of quality and cleanliness.
  • Team Leadership: Lead and motivate a team of employees to achieve exceptional customer service and sales results, providing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to customer complaints and resolving issues in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that the restaurant is always stocked with the necessary items to meet customer demand.
  • Financial Management: Manage labor costs, including scheduling and payroll, to ensure that the restaurant is operating within budget.

Benefits:

  • Competitive Compensation: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs to help you achieve your career goals.
  • Flexible Scheduling: We offer flexible scheduling to accommodate your needs, including part-time and full-time opportunities.