Restaurant Operations Manager
5 days ago
Wendy's of Western Virginia Inc is seeking a highly motivated and experienced General Manager to lead our team at one of our locations in Roanoke and Lynchburg. As a General Manager, you will be responsible for managing both the staff and operations at our restaurant, ensuring that we provide superior service and quality food to our customers.
We offer a stable environment and flexible schedules that give our General Managers the quality of life they deserve. Our ideal candidate will have excellent interpersonal skills, the ability to build a team that works well together, and a passion for being the best in the business.
Key Responsibilities:
- Work with your team to create a restaurant of choice by providing the best food in a friendly and fast-paced environment.
- Properly controlling and monitoring your stores cash, inventory, and equipment will be a cornerstone to your success.
- Empower and assist your team in achieving organizational goals that support our collective goal of "Service Excellence for every customer that we serve."
- Set the standard of Continuous Improvement of Quality, Service and Cleanliness on all dayparts with your team, including monitoring the quality of food being served to our customers.
- The ability to perform HR duties for your employees in a way that maximizes employee engagement and retention.
- The opportunity to interview and recommend candidates for selection in order to achieve proper staffing levels.
- Complete all required Administrative duties.
- Provide A+ training for every employee through our established systems.
- Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards.
Benefits:
- Competitive Wages
- Free Meals
- Quarterly Incentive Bonuses
- Voluntary Group Health/Life/Dental Insurance
- 401(K) Retirement Plans
- Vacation Pay
- Extensive Training Programs
Requirements:
- Restaurant/Retail experience (Experienced in serving customers)
- College degree or 3 - 4 years line operations experience in the restaurant industry.
- Ability to work flexible schedules that may include late nights (Most Drive-Thrus open till Midnight)
- Customer Service Skills, Effective Communication, Leadership/Organizational Skills.
- The General Manager must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
- Reliability is a MUST.
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