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Customer Service Representative

2 months ago


Costa Mesa, California, United States Suburbanbuickgmcofcostamesa Full time

We are excited to expand our team.

Position Overview:

As a Cashier, you will play a crucial role in delivering outstanding customer service while utilizing your computer, organizational, and multitasking abilities.

Company Overview:

At Suburban, we believe that our strength and ongoing success are rooted in the trust we build with our employees, customers, and industry partners. We value individual and organizational pride as essential components of our future. Our team members are the key to our success, and we are committed to providing opportunities for growth and new challenges that promote both professional development and personal satisfaction. By collaborating with our local communities, we aim to support those individuals and organizations whose success enhances the quality of life for everyone involved.

Cashier Responsibilities:

- Manage incoming calls and warmly greet customers.

- Direct customers to the appropriate department and inform relevant personnel of their arrival.

- Collaborate effectively with sales and other internal teams.

- Communicate with callers and visitors in a courteous, friendly, and efficient manner.

- Prepare memos, correspondence, reports, and various documents.

- Assist in scheduling and confirming appointments.

- Accurately calculate payments due.

- Process payments via cash, card, or checks and maintain proper documentation.

- Perform additional duties as assigned.

Cashier Qualifications:

- Strong listening and communication skills with a positive and engaging demeanor.

- Punctual and adaptable to a dynamic work environment.

- Professional appearance and a willingness to improve in all areas.

- Valid driver's license and a clean driving record.

What We Offer:

- Comprehensive training program recognized as one of the best in the area.

- A family-oriented workplace with an open-door policy.

- Paid vacation and holidays.

- Recognition of work anniversaries, birthdays, and new team members in our monthly newsletter.

- Extensive growth opportunities across various automotive brands and locations.

- Full benefits package including maternity leave, medical, dental, vision, short-term disability insurance, and a 401k plan with company matching.

- Company-wide wellness initiatives available to all employees and their spouses.

- Stability and growth with over 70 years in the industry, making us one of the largest auto groups in the region.

We are an equal opportunity employer and do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.