Lodging Operations Manager
2 weeks ago
Join Schweitzer Mountain Resort as a Lodging Operations Manager and be part of a dynamic team that delivers exceptional guest experiences. As a key member of our resort operations team, you will oversee the efficient and economically sound operation of our deluxe rental accommodations, ensuring seamless guest experiences and driving revenue growth.
Key Responsibilities:- Manage front desk, laundry, housekeeping, and condo management operations to deliver exceptional guest experiences.
- Design and manage annual operating budgets for all reporting departments, ensuring efficient labor and expense management.
- Collaborate with the Facility and Grounds Maintenance department and Lodging Maintenance to coordinate repairs and maintenance for Lodging properties.
- Support the Director of Lodging with owner services functions, acting as a liaison between Schweitzer's Property Management division and owners whose condominiums we manage.
- Represent the best interests of Schweitzer Mountain Resort at all times, upholding excellent customer service standards.
- Contribute to the overall vision, direction, and implementation of the Lodging Department, aligning team members and services with company goals, financial success, and development.
- Minimum three years' experience in hotel management, with at least one year in a leadership role.
- Familiarity with ski area and resort management, and experience with owner relations and revenue management preferred.
- Strong and effective interpersonal skills, with a strong work ethic, ability to inspire, prioritize, and delegate.
- Excellent communication skills, both oral and written, with computer skills in Microsoft Office required.
- English reading, writing, and communication are required.
- Competitive salary range: $60-$65k DOE, including some gratuities.
- Full-time year-round, salaried position with benefits.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.
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