Site Operations Specialist
3 days ago
We are seeking a highly skilled Client Svc II Representative to join our team. As a key member of our site operations team, you will be responsible for providing exceptional customer service and support to our clients at various site locations throughout the NY metropolitan area.
Main Responsibilities- Provide excellent customer service and support to clients at various site locations.
- Maintain accurate records of service activity and ensure compliance with SLA requirements.
- Communicate effectively with the client and staff to ensure seamless day-to-day operations.
- Serve as main point of contact to the client for daily activity and participate in client meetings on account activity.
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Prior experience in a customer service environment.
- Good computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
We empower companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
Salary Range$17.20 - $23.37 per hour.
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