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Member Service Representative at Edmond South

2 months ago

Edmond, Oklahoma, United States Communication Federal Credit Union Full time
About the Role

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Edmond South. As a key member of our team, you will be responsible for delivering exceptional member experiences by providing prompt, efficient, and courteous service.

Key Responsibilities
  • Member Service: Provide accurate and timely processing of teller transactions, including deposits, withdrawals, and loan payments.
  • Relationship Building: Build and maintain strong relationships with members, understanding their financial needs and providing personalized solutions.
  • Cross-Selling: Cross-sell credit union products and services to members, aligning with their financial goals and objectives.
  • Accuracy and Attention to Detail: Ensure accurate and efficient processing of transactions, maintaining high levels of accuracy and attention to detail.
  • Communication: Communicate effectively with members, colleagues, and management, providing clear and concise information.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of experience in a financial institution or retail customer sales/service environment preferred.
  • Cash Handling: Prior cash-handling experience a plus.
About Us

Communication Federal Credit Union is a leading financial institution dedicated to providing exceptional member experiences. We value diversity, equity, and inclusion, and strive to create a workplace where every employee feels respected and valued.