Customer Service Representative

4 weeks ago


Edmond, Oklahoma, United States The Glass Guru of Edmond Full time
Job Overview

The Glass Guru of Edmond is seeking a highly motivated and organized Office Assistant to join our team. As the primary point of contact for customers, this role requires excellent communication skills, both verbal and written. The ideal candidate will be able to multitask, prioritize tasks, and maintain a clean and organized workspace.

Key Responsibilities
  • Answer incoming phone calls and respond to voicemails in a timely manner
  • Respond to customer inquiries via email and forward as necessary
  • Greet customers and visitors, providing a positive first impression
  • Screen incoming leads and schedule estimate appointments
  • Assist Estimators with follow-up on pending sales and quotes
  • Maintain a clean and tidy office environment
Requirements and Benefits
  • High school diploma or equivalent required
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
  • Paid time off, health insurance, and 401k matching
  • Opportunities for wage increases and promotions
  • Company events and team-building activities

Please note that eligibility for company benefits is contingent upon completion of the initial employee probationary period and at the discretion of the Franchise Owner.



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