Digital Inclusion Peer Navigator

7 days ago


San Francisco, California, United States Mental Health Association of San Francisco Full time
About the Role

We are seeking a highly motivated Digital Inclusion Peer Navigator to support participants in our Tech@Hand Program. This role involves providing technical assistance, digital literacy training, and mental health support to individuals in need.

Key Responsibilities
  • Maintain regular contact with program participants through digital office hours, Zoom meetings, text messages, emails, or in-person meetings to ensure their comfort and growth in technology usage.
  • Assess each participant's foundational digital skill set and provide customized interactions based on individualized needs.
  • Collect, organize, and monitor participant data, including outreach trackers, satisfaction surveys, and feedback sharing with stakeholders.
Skill Requirements
  • Personal experience with mental health challenges and willingness to disclose to participants.
  • Ability to work effectively with individuals experiencing homelessness and provide peer support.
  • Comfortable working with trans and queer community members across ages.
  • Bilingual proficiency in Spanish and English is highly desired.
  • Strong written and oral communication skills to present complex information clearly.
  • Knowledge of community engagement strategies, health disparities, bridging technology inequities, and culturally responsive education.
  • Proficient computer skills, including Microsoft Suite, iOS, Android operating systems, and collaboration tools like Asana and Slack.
Benefits
  • Competitive salary of $30/hour.
  • 100% Employer Paid Medical coverage, dental, vision, life, and long-term disability insurance.
  • Over 30+ days of paid time off, including vacation days, sick days, personal days, and major holidays.
  • Health and Dependent Care FSA, Commuter Check, and 403(b) options available.
  • Ongoing access to MHASF continuing education workshops.
  • Excellent opportunity for advancement within the organization.
About Us

Mental Health Association of San Francisco (MHASF) is a peer-run nonprofit organization dedicated to creating spaces for learning and healing around stigmatized mental health areas. We believe in centering lived expertise in advocacy, education, and support programs.



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