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Assistant Manager

2 months ago

Gallatin, Tennessee, United States Suddenserviceonline Full time

About Sudden Service

Sudden Service is a leading convenience retailer in the Southeast, with a strong commitment to customer service and community involvement. We are seeking a highly motivated and customer-focused Assistant Manager to join our team.

Job Summary

The Assistant Manager will assist the store General Manager in leading and coaching store staff to deliver exceptional customer service and maximize sales. This role requires a strong passion for guest service, excellent interpersonal skills, and the ability to develop and lead a high-performing team.

Key Responsibilities

  • Assist the General Manager in leading and coaching store staff to deliver exceptional customer service and maximize sales.
  • Develop and implement strategies to improve store operations and customer satisfaction.
  • Train and develop team members to go above and beyond for each guest.
  • Ensure all products are produced, merchandised, and maintained according to Sudden Service standards.
  • Maintain all Sudden Service interior and exterior image standards.

Requirements

  • High school diploma or GED equivalent.
  • 2+ years of retail or hospitality industry experience.
  • Passion for guest service and excellent interpersonal skills.
  • Passion for career development in self and others.
  • 18+ years of age.
  • Sufficient visual ability to check identification and process credit cards.
  • Ability to lift up to 50 pounds.

Preferred Qualifications

  • Associates degree in Business Administration, Marketing, Hospitality, or a related field.
  • Prior experience in a C-Store and/or food service environments.
  • Prior supervisory experience.
  • Experience working with MS Excel.

About Tri Star Energy

Tri Star Energy is a growing, local, family-owned company with nearly two thousand employees and 150+ locations, based in Nashville, TN. We are committed to building lasting relationships by serving our community and living our core values: Strive for Balance, Expect Achievement, Have Integrity, Be Committed, and Be a Servant Leader.

Equal Opportunity Employer

Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.