Pharmacy Assistant
4 weeks ago
In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy. Performs various Pharmacy Department duties in accordance with Company policies and procedures.
Responsibilities:- Assists the pharmacist in the performance of pharmacy tasks.
- Uses pharmacy systems to obtain patient and drug information and process prescriptions.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Develops strong relationships with most valuable customers.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Registers all related sales on assigned cash register, collects and handles cash as required.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes manual claims for third party program prescription services in a timely and efficient manner.
- Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals.
- May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
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