Banking Relationship Specialist
6 days ago
About Us
National Exchange Bank & Trust is a trusted business partner, employer, and community member. We are a family-owned bank with big bank abilities, serving Southeastern Wisconsin.
Job Title: Customer Service Representative
We have an exciting opportunity for a Customer Service Representative at National Exchange Bank & Trust. The estimated salary range for this position is $40,000 - $60,000 per year.
About the Role
In this role, you will have the opportunity to create a difference in the lives of our customers every single day. You will be responsible for providing guidance to help customers make decisions about their financial needs, completing teller transactions, and offering appropriate bank products and services.
Key Responsibilities:
- Guide customers through the banking process, answering questions and resolving issues as needed.
- Process cash transactions, manage cash drawers, and balance accounts.
- Identify opportunities to cross-sell bank products and services.
- Maintain a professional and courteous demeanor in all interactions.
Requirements:
- Demonstrated ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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