Operations Analyst

7 days ago

Salt Lake, Utah, United States eTeam Full time
Job Title: Global Banking & Markets - Prime Operations – Analyst

Job Location: Salt Lake City, UT

Job Duration: 6 Months

Reason: Vacant Position

Department: Prime Brokerage & BD Ops

Job Category: Operations

Job Description:

We are seeking a highly motivated and detail-oriented Operations Analyst to join our team in Salt Lake City, UT. As an Operations Analyst, you will be responsible for providing excellent client service to our institutional client base by processing asset transfers and handling client inquiries.

You will work directly with clients and client services teams in the Global Banking & Markets to process asset transfer requests, tap into your investigative skills to find answers to client queries and solutions for issues that arise daily, and investigate exceptions in our internal books and records to identify resolution and escalate issues as they arise.

You will also work closely with Treasury Operations on cash settlement to minimize settlement delays for clients and to mitigate the impact of large client transfers to firm funding projections, analyze and improve processes and procedures with an eye for reducing risk and eliminating repetitive effort, and help influence client behavior to achieve superior operational and client service outcomes.

Requirements:
  • Must be comfortable presenting complex information in a structured and concise manner, and be able to work in a fast-paced environment with multiple processing deadlines throughout the day
  • Razor-sharp attention to detail paired with prudent risk aversion and control-forward thinking
  • Constant drive to implement process improvement and challenge inefficiencies
  • Strong interpersonal skills and ability to work well with a team
  • Ability to manage smaller projects and initiatives, influence others, and implement change in a consensus-driven environment
Preferred Qualifications:
  • Proficiency in Microsoft Excel, specifically pivot tables, look-up functions, and general data analysis VBA coding and Excel/Outlook macro experience a plus but not required
Education:

Bachelor's degree

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