Travel Sales Associate
1 month ago
Job Overview
As a Travel Sales Associate at Staples, you will play a key role in providing exceptional customer service and solutions in our retail stores. Your primary responsibility will be to engage customers with our travel services and products, helping them to realize an easier travel experience. You will assist customers through TSA Precheck, passport photo solutions, and other services, such as background checks and passport applications. During the onboarding period, you will also be cross-trained and support other areas of the store.
Key Responsibilities
* Provide comprehensive travel solutions to customers, including product sales and services
* Greet all customers and provide a professional and welcoming experience
* Engage customers and present products and solutions that drive sales with their needs in mind
* Verify customer identity, scan required documents into the database system, take passport photos, and complete customer fingerprint images and biometric data capture processes
* Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
* Be flexible to perform other duties as assigned or needed in the store
Requirements
* 18 years of age or older and a U.S. citizen
* Ability to work a flexible schedule, including evenings and weekends
* Proficiency in Microsoft Office and ability to operate a keyboard, photocopier, and other office equipment
* 1+ years of customer service-related experience
* Ability to lift and move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
About Us
At Staples, we are committed to helping our customers and community discover innovative products, services, and inspiration that unlock what's possible. We empower our employees to unlock their potential and are dedicated to creating a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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