Claims Handling Specialist

3 weeks ago


Dallas, Texas, United States Risk Theory, LLC Full time
Job Title:
Commercial Property Claims Representative

About Company
Risk Theory, LLC is a leading provider of custom-tailored Third-Party Administration (TPA) programs. Our mission is to grow our independent agency and assist as many clients as possible by mitigating risk.

Compensation:
$80,000 - $125,000 yearly

Job Description:
We are seeking an experienced Claims Handling Specialist to handle first-party Garage Claims for Auto Dealerships and apartment complexes. This role involves handling claims from the first notice of loss through resolution/settlement and payment process, providing quality claim handling throughout the claim life cycle while maintaining compliance with internal and external quality standards and State-specific regulations.

Responsibilities:
  • Provide quality customer service and ensure file quality, timely coverage analysis and communication with the insured based on the application of policy information to facts or allegations of each case.
  • Directly handle assigned claims.
  • Investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, law enforcement agencies, witnesses, agents, and technical experts to determine the extent of damages and contribution potential.
  • Actively engage in the identification, selection, and direction of appropriate resources for specific activities required to effectively evaluate claims, such as forensic accountants, fire or fraud investigators, and other experts.
  • Verify the nature and extent of assigned claims by obtaining and reviewing appropriate records and damage documentation.
  • Utilize evaluation documentation tools in accordance with department guidelines. Utilize a diary management system to ensure that all claims are handled timely.
Qualifications:
  • 5+ years of Property Claims Adjusting experience required.
  • Commercial property claims experience required.
  • Multi Line claim handling experience preferred.
  • Understanding of franchised auto dealer operations preferred.
About Us
We execute at the highest level from day one to every day moving forward. We set the gold standard in success, continuously raising the bar as we change the way the industry thinks about products and services.

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