IT Support Specialist

2 weeks ago


Greencastle, Indiana, United States Chiyoda Usa Corporation Full time
Job Summary

We are seeking a skilled IT Support Specialist to provide comprehensive technical support for our end-users. As the primary contact for technical issues, you will be responsible for ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support for Windows PCs, iPhones, Android devices, Zebra barcode scanners, and Zebra label printers.
  • Perform operating system upgrades, including transitioning from Windows 7 to Windows 10.
  • Image, configure, and deploy new PCs to end-users.
  • Set up new user accounts and ensure a seamless onboarding experience.
  • Conduct routine maintenance and troubleshooting to resolve hardware and software issues.
Qualifications
  • Associate's degree in Information Technology or a related field, or equivalent relevant certifications or experience.
  • 3-5 years of hands-on IT experience in a support role.
  • Strong problem-solving abilities with a knack for troubleshooting complex issues.
  • Ability to walk between buildings and navigate different environments throughout the day.
  • Experience with AS400 systems is highly desirable.
Skills and Attributes
  • Excellent communication and interpersonal skills for effective user support.
  • Detail-oriented with a commitment to providing high-quality technical assistance.
  • Self-motivated with a proactive approach to identifying and resolving IT challenges.

If you are passionate about technology and enjoy solving technical problems in a dynamic environment, we encourage you to apply.


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