Senior Relationship Banker

2 days ago


Windsor Locks, Connecticut, United States Webster Bank Full time
About Us

Webster, a leading commercial bank founded in 1935, prioritizes people and puts their financial goals first. Our commitment to integrity, collaboration, accountability, agility, respect, and excellence sets us apart as an employer and bank.

Job Description

This role is key to achieving sales, service, and operational goals for the Banking Center, aligned with Webster's strategic objectives. The successful candidate will assume responsibility for the branch in the Manager's absence, ensuring exceptional client experiences. They will work closely with existing clients and prospects to deepen relationships and increase market share.

Responsibilities:
  • Assist Banking Center Manager in achieving sales, customer service, P&L management, operations, and employee development targets.
  • Ensure seamless client experience by assuming responsibility for the banking center in the Manager's absence.
  • Achieve individual sales, service, and operations targets.
  • Process routine banking transactions accurately, prepare client applications, and compile information for account openings.
  • Build customer relationships through networking and prospecting to promote the Webster brand and create value.
  • Utilize lead management tools to document activities and support segmentation strategy with existing clients.
  • Collaborate with colleagues to implement sales, retention, and other bank initiatives to drive Banking Center growth and profitability.
  • Maintain compliance with Federal and State laws, as well as bank policies and procedures.
  • Provide mentorship and guidance to colleagues to adhere to sales and service processes.
Requirements:
  • High School diploma or GED required; college preferred.
  • 3-5 years of customer sales/service experience, with 1-2 years of supervisory experience.
  • Demonstrated success in leading, coaching, and motivating teams.
  • Working knowledge of all products and services offered by Webster.
  • Ability to work a flexible schedule, including weekends and extended hours.
Compensation:

The estimated salary range for this position is $24.00 to $30.00 USD per hour. Actual salary may vary based on factors such as knowledge, skills, experience, and location. In addition, this role is eligible for incentive compensation.



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