Healthcare Operations Coordinator
3 weeks ago
Job Summary:
This role is responsible for ensuring the smooth operation of our medical office. The ideal candidate will have excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
About Us:
Boston Sports & Shoulder Center is a dynamic and growing healthcare organization dedicated to providing high-quality patient care. We are seeking a highly motivated and detail-oriented individual to join our team as a Healthcare Operations Coordinator.
Key Responsibilities:
- Verify demographic and insurance information for new and established patients, according to protocol;
- Collect patients' co-payment and any previous balances that are due; manage Self-pay client accounts;
- Explain financial and collection policies to new patients, providing written guidelines to each patient;
- Ensure all patient paperwork is complete before patient is seen, putting the chart up for clinical staff;
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents;
- Analyze data to determine answers to questions from customers or members of the public;
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided;
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries;
Requirements:
- Experience typically gained with an Associate's Degree (or other 2-year degree);
- Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making;
- Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times;
- Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
- Multitasking - the performance of more than one task at the same time;
- Reading Comprehension- Understanding written sentences and paragraphs in work-related documents;
Salary: $45,000 - $55,000 per year, depending on experience.
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