Bakery Operations Manager

2 weeks ago

Middleboro, Massachusetts, United States Hannaford Supermarkets Full time
Job Summary

Hannaford Supermarkets is seeking a highly skilled and motivated Bakery Manager Trainee to join our team. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of our bakery department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Foster a positive and inclusive work environment to retain associates and customers.
  • Ensure all quality standards are met, and maintain the highest level of store appearance, security, safety, and food safety.
  • Manage department operations in accordance with established department standard practices, and ensure the maintenance of accurate records of production, shrink, sales, and inventory.
  • Supervise the performance of all duties and responsibilities of assigned department associates, and provide recognition of accomplishments and constructive counseling when necessary.
  • Develop product knowledge in all areas of the assigned department, and use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
  • Ensure operational and merchandising standard practices are followed to maximize profitability, and maintain solid communication in the department and throughout the organization.
  • Observe and ensure compliance with company security, safety, and food safety standards, and maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
Requirements
  • Strong understanding of store operations and total store merchandising techniques.
  • Excellent interpersonal, customer service, and communication skills.
  • Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.
  • Department Manager or equivalent experience required, and a college degree or equivalent preferred.
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment.
Physical Requirements
  • Ability to use computers and other communication systems required to perform job functions.
  • Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally.
  • Push/pull up to 40 lbs. regularly.
Preferred Requirements
  • Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness, and control of other expenses.
  • Ensure all company policies and procedures are followed as outlined.
  • Foster a sales-driven, consumer-focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
  • Treat all associates with fairness, dignity, and respect, and provide recognition of accomplishments and constructive counseling when necessary.
  • Ensure the maintenance of the store's appearance and presentation, and ensure quality conditions of all products.
  • Manage performance of duties and responsibilities of all assigned department associates, and make hiring, training, and performance management recommendations for assigned department associates.
  • Support the development needs of assigned department associates, and use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the store.
  • Observe and ensure compliance with company security, safety, and food safety standards, and maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
  • Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
  • Understand the use of company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
  • Maintain solid communications with the management team, all associates in the store, and throughout the organization.
  • Treat all store information as strictly confidential.

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