Portfolio Community Manager

2 weeks ago

Prosper, Texas, United States Bryten Real Estate Partners Full time

Job Details

At Bryten Real Estate Partners, we are seeking a highly motivated and experienced Portfolio Community Manager to join our team. As a key member of our property management team, you will be responsible for managing and leading the property team in daily operations, maintaining an engaging and motivating presence. Your primary goal will be to establish and maintain a positive and inclusive work environment, ensuring that all team members feel welcome and valued.

Key Responsibilities:

  • Professionally manage and lead the property team in daily operations, maintaining an engaging and motivating presence.
  • Establish and maintain a positive and inclusive work environment, ensuring that all team members feel welcome and valued.
  • Effectively coach and develop team members to create a cohesive and productive work environment.
  • Manage budget, accounts, rent collections, and tenant notices, utilizing software to ensure accuracy and timeliness of process.
  • Review processed applications, background and credit checks, ensuring all processes and procedures were followed.
  • Responsible for administrative tasks, such as conducting file audits to ensure compliance and filing taxes.
  • Prepare client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
  • Effectively and timely communicate any variance, concerns, and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
  • Enforce company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
  • Greet residents, applicants, and all others courteously and respectfully.
  • Timely respond, address, and resolve residents' questions, concerns, and complaints promptly.
  • Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting captivating curb appeal and amenities.
  • Investigate complaints and resolve conflicts.
  • Secure property and implement safety precautions; respond to emergencies, reporting as required, and completing all documentation.
  • Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.

Requirements:
  • 2+ years of multi-family leasing management experience required with multiple years of leasing experience.
  • High School diploma or equivalent required; bachelor's degree in business or related field preferred.
  • Strong administrative and organizational skills with excellence in time management.
  • Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects.
  • Ability to effectively and professionally help and support the property team members in daily procedures and processes.
  • Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred.
  • Bilingual preferred but not required.
  • Must have a valid driver's license, current automobile insurance, and reliable transportation.
  • Background and credit check, pre-employment drug screening, and employment verification required.

About Us:
Bryten Real Estate Partners is committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. We are an equal opportunity employer and comply with federal and state disability laws, making reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Talent Acquisitions at TalentAcquisition@mebmgmt.com

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